Setup your Account for Jira Integration

In this section, we'll guide you through how to setup your account initially to get started with Jira Integration.

• Login into the SimplifyQA

• Click on the profile icon on the top right side.

• Click on Manage Account.

• Go to Project Management, then click on Integrations, and select Jira.

• Fill in the details as needed:

  • Enter Account ID which is generated in the section Steps to get Jira Account ID.

  • Enter the Authentication Token which is generated in the section Steps to Generate a Jira API Token.

  • Enter the EmailID used by you to login to Jira.

Verify User Details

• Ensure that the Jira account ID, email, and token are correctly configured in the SQA Manage Account section. This step is critical to ensure proper synchronization of user and issue data.

Synchronisation Workflow

• When an issue is created in Jira and synchronised to SimplifyQA, the system checks the provided Jira account ID, email ID, and token.

• If the user details in Jira match the configured details in SimplifyQA, the associated user email will be fetched and reflected in SimplifyQA.

• If there is no match or the details are missing, the issue will automatically be assigned to the default SimplifyQA email ID.