Configure Web-hooks

A webhook is a way for an application to provide real-time information to another application. It's like a subscription service where you can subscribe to specific events or actions within a source application. When these events occur, the source application sends an HTTP POST request to a designated URL, carrying relevant data.

Why Jira Webhooks?

Jira webhooks allow you to automate workflows, integrate with other tools, and receive real-time updates on events within your Jira instance. By setting up webhooks, you can:

• Automate Issue Creation and Updates: Automatically create issues in SimplifyQA when issues are created or updated in Jira.

• Trigger Builds and Deployments: Initiate builds and deployments in your CI/CD pipeline when specific Jira issues reach certain statuses.

• Send Notifications: Receive notifications via email, Slack, or other channels when important events occur in Jira.

• Integrate with Other Tools: Connect Jira with other tools like Slack, Microsoft Teams, and more to streamline workflows.

How to setup Webhook in Jira?

• Access Jira Settings: Log in to your Jira account and click on the Settings icon located beside the profile icon.

• Navigate to the System Settings: From the settings menu, click on System under Jira settings. You will be redirected to the system settings page.

• Open the Webhooks Page: On the left-hand menu, locate and click on Webhooks. This will open the Webhook management page.

• Create a New Webhook: Click on the Create Webhook button.

• Configure the Name, Webhook URL: Give the Name of the webhook. In the URL field, provide the webhook URL in the following format:

[URL]/jira/integration/[simplifyqa_customerid]/{project.key}

https://qanewui.simplify.com/jira/integration/1/{project.key}

• Specify the Jira projects to flow data from Jira to SimplifyQA projects using the following format:

project = jira_project_1

• To map multiple projects under the same webhook, use the “OR” operator:

project = jira_project_1 OR jira_project_2

• Configure Event Fields: Under the Syntax help section, select all checkboxes for the following event fields, this allows data from Jira to SimplifyQA related to this fields.

  • Issue

  • Comment

  • Attachment

  • Issue Link

• Finalise and Save: Once all fields are configured, click on the Create button. The webhook will now be successfully created and ready for use.