Defect Dashboard Guide

Welcome to the Defect Management Dashboard – Widgets & Reports Help Guide. This document explains how to read, interpret, and use each dashboard widget effectively. It is designed for clients, business stakeholders, QA teams, developers, product owners, and management to ensure consistent understanding of quality metrics and reporting.

The dashboard converts raw defect data into actionable insights that help assess release readiness, product stability, team performance, and production risk.

How to Use Dashboard Graphs (Common Instructions for All Widgets)

Every widget on the dashboard includes a standard three-dot (⋮) menu in the top-right corner. These options behave the same across all graphs.

  • Force Refresh: Reloads the widget with the latest data. Always use this before reviews or release decisions.

  • Enter Fullscreen: Expands the graph for better visibility during meetings or presentations.

  • Edit Chart: Allows authorized users to modify filters, grouping, or metrics.

  • Cross-Filtering Scoping: Selecting data in one widget automatically filters related widgets for deeper analysis.

  • View Query: Displays the underlying logic or query used to generate the graph (mainly for admins/audits).

  • View as Table: Converts the graph into a table to view exact counts and records.

  • Drill to Detail: Opens individual defect records contributing to the graph.

  • Share: Generates shareable links or embedded views.

  • Download: Exports the graph or data as Image, PDF, or CSV/Excel.

Defect Status

  • New: Defect logged and awaiting review.

  • Open: Defect accepted and ready to be worked on.

  • In Progress: Defect actively being fixed.

  • Fixed / Resolved: Fix completed and pending QA verification.

  • Retest: Defect ready for validation.

  • Closed: Fix verified and completed.

  • Reopened: Issue persists after closure.

  • Rejected: Invalid or duplicate defect.

  • Deferred: Fix postponed to a future release.


Quality & Stability Metrics

These widgets help determine overall product health and release readiness.

1. Defect by Severity for Sprint of Release

Purpose This widget helps evaluate the technical risk and stability of each sprint or release by classifying defects based on their impact on the system. It is one of the most critical graphs for release readiness decisions.

Axis Breakdown

  • X-Axis (Horizontal): Sprint or Release identifiers (e.g., SP-1, SP-130, SP-152). Each bar represents one sprint.

  • Y-Axis (Vertical): Total number of defects logged in that sprint.

How to Read the Graph

  • Each sprint is represented by a vertical bar.

  • The bar is divided into color-coded segments, each representing a severity level (Minor, Major, Blocker, Critical).

  • The total height of the bar equals the total number of defects in that sprint.

How to Interpret

  • Blocker/Critical present: Sprint is unstable and not suitable for release.

  • Major-dominated bars: Core functionality issues exist.

  • Minor-heavy bars: Indicates polish and usability issues rather than functional risk.

  • Trend analysis: Decreasing bar height across sprints shows improving quality maturity.

Business & QA Actions

  • Stop release if Blocker/Critical defects exist.

  • Prioritize root cause analysis for sprints with repeated high Major defects.

2. Defect by Priority for Sprint of a Release

Purpose This widget represents defects categorized by business urgency, helping teams understand what must be fixed immediately versus what can be deferred.

Axis Breakdown

  • X-Axis: Sprint identifiers.

  • Y-Axis: Number of defects.

How to Read the Graph

  • Each bar represents a sprint.

  • Color segments represent priority levels (High, Medium, Low).

How to Interpret

  • High-priority-heavy bars: Immediate business risk.

  • Consistent High priority across sprints: Indicates planning or requirement clarity issues.

  • Medium/Low dominance: Indicates manageable backlog.

Business & QA Actions

  • High priority defects must be resolved before sprint sign-off.

  • Review prioritization rules if High-priority backlog persists.

3. Defect by State for Sprint of a Release

Purpose This widget tracks how efficiently defects move through their lifecycle within and across sprints.

Axis Breakdown

  • X-Axis: Sprint identifiers.

  • Y-Axis: Defect count.

How to Read the Graph

  • Each bar is segmented by defect state (New, In Progress, Fixed, Closed, etc.).

  • Distribution shows where defects are currently stuck.

How to Interpret

  • High Closed: Healthy sprint completion.

  • High New late in sprint: Late discovery risk.

  • High In Progress: Development bottlenecks.

Business & QA Actions

  • Use this graph in daily standups to unblock work.

4. Defect Distribution (Pie Chart)

Purpose Provides a high-level snapshot of the overall defect backlog health at any point in time.

How to Read the Graph

  • Each slice represents a defect status.

  • Slice size corresponds to percentage of total defects.

How to Interpret

  • Closed dominant: Stable product.

  • New/Open dominant: Growing backlog and risk.

  • Reopened visible: Fix quality issues.

Business & QA Actions

  • Use during leadership reviews for quick decision-making.


Team Performance & Workload

These widgets ensure balanced workload and efficient delivery.

5. Defect Removal Efficiency (DRE)

Purpose Measures how effectively defects are caught before production.

Axis Breakdown

  • X-Axis: Project names

  • Y-Axis: Efficiency score (0–1)

How to Read the Graph

  • Taller bars = better defect prevention

How to Interpret

  • Near 1.0 → Strong QA process

  • Below 0.6 → High production leakage

Business & QA Actions

  • Strengthen regression & automation for low DRE projects

6. Defect Assigned User Wise with Status

Purpose Visualizes workload distribution across team members.

Axis Breakdown

  • X-Axis: User names

  • Y-Axis: Assigned defect count

How to Read the Graph

  • Taller bars = higher workload

How to Interpret

  • Uneven bars → Burnout or bottlenecks

  • High In Progress → Skill dependency

Business & QA Actions

  • Redistribute work

  • Enable cross-training

7. Defect Logged Based on Created By

Purpose Shows who is discovering defects.

Axis Breakdown

  • X-Axis: Creator name

  • Y-Axis: Defect count

How to Read the Graph

  • Taller bars = higher contribution

How to Interpret

  • High QA → Strong testing

  • Developer entries → Shift-left quality

Business & QA Actions

  • Encourage dev-side validation

  • Recognize top contributors


Functional & Technical Analysis

These graphs identify application weak spots.

8. Defect Logged Module Wise

Purpose Identifies modules with high defect density.

Axis Breakdown

  • X-Axis: Module names

  • Y-Axis: Defect count

How to Interpret

  • Tall bars → Technical hotspots

Business & QA Actions

  • Increase regression coverage

  • Consider refactoring

9. Defect in a Sprint Grouped by Category

Purpose Classifies defects by technical type (UI, DB, Logic).

Axis Breakdown

  • X-Axis: Categories

  • Y-Axis: Defect count

How to Interpret

  • UI-heavy → Need UI automation

  • Logic-heavy → Code/design issues

Business & QA Actions

  • Adjust testing strategy accordingly

10. Defect in a Sprint Grouped by Labels

Purpose Tracks defects using custom tags.

How to Interpret

  • Useful for audits, hotfix tracking, regression cycles

Business & QA Actions

  • Use labels consistently for reporting accuracy

11. Feature Defect State Wise

Purpose Measures defect health at the feature level.

Axis Breakdown

  • X-Axis: Feature names

  • Y-Axis: Defect count

How to Interpret

  • High open defects → Feature instability

Business & QA Actions

  • Delay feature enablement

12. Epic Defect State Wise

Purpose Provides a strategic quality view by Epic.

Axis Breakdown

  • X-Axis: Epic codes

  • Y-Axis: Defect count

How to Interpret

  • High defects → Roadmap risk

Business & QA Actions

  • Use in release planning


Requirements & User Stories

Captures and documents what the system must do from the user’s perspective to guide development.

13. User Story Defect State Wise (Chart)

Purpose Identifies high-risk user stories.

Axis Breakdown

  • X-Axis: User Story IDs

  • Y-Axis: Defect count

How to Interpret

  • High counts → Design or acceptance gaps

Business & QA Actions

  • Review acceptance criteria

14. Defect with Status for a Sprint – User Story Wise (Table)

Purpose Provides detailed defect-to-story mapping.

How to Interpret

  • Analyze patterns during retrospectives

Business & QA Actions

  • Improve story refinement


Execution & Production Monitoring

Tracks system performance and operations to ensure smooth execution and timely issue detection.

15. Defect with State, Priority and Severity (Detailed Grid)

Purpose Acts as the master defect list for daily triage.

How to Interpret

  • Review row-by-row for execution decisions

Business & QA Actions

  • Use in daily triage meetings

16. Test Execution Status Overview

Purpose Tracks testing progress, independent of defects.

How to Interpret

  • High Not Executed → Schedule risk

  • High Failed → Product instability

Business & QA Actions

  • Re-plan testing timelines

17. Production Defect Logged – Client Wise

Purpose Tracks escaped defects reported by clients.

Axis Breakdown

  • X-Axis: Client names

  • Y-Axis: Defect count

How to Interpret

  • Any value > 0 = Quality escape

Business & QA Actions

  • Immediate RCA and prevention


Final Takeaway

This dashboard is a decision-support system, not just a report. When interpreted correctly, it enables faster releases, higher quality, and stronger client trust.

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